Frequently Asked Questions

How do I Book an Appointment?

You can use the online Acuity scheduler right here:

Click to schedule a consultation

How Do Animal Communication Consultations Work? What Are Your Fees? How Do I Prepare?
I Ordered a Digital Product/Class and I Have Not Yet Received It

After you make a purchase from my online store/shopping cart, you will receive an email receipt. In this receipt are highlighted links for your product. Click on them to download.

If you can’t find the receipt for your purchase, please check your Spam folder.

What Is Your Cancellation Policy for In-Person Classes?

The Cancellation Policy is stated on in-person course pages and registration materials:

Advance registration payments, minus a 10% cancellation fee, may be applied toward a future course or online purchase. There will be no refunds for no-shows without communication.

What’s up with the whole Arizona Mountain Time/Mountain Standard Time thing?

Ah, I’m so glad that you asked. We do things kinda differently out here on the frontier.

In Arizona, we do not observe Daylight Savings Time. Perhaps this is because, living in the land o’ sunshine, we have plenty of daylight to go around. I didn’t make this policy, so I can’t defend it, but I will try to help you to understand it.

What this means is that when the rest of the US changes their clocks, we do not. This gives us more time to play with our animals instead of futzing with our watches.

Here’s the easiest way I’ve found to understand this for most people, including me:

In the spring and summer months, when the rest of the country “springs ahead” into Daylight Savings Time , AZ is the same time as California (Pacific Daylight Time), 3 hours earlier than Eastern Daylight Time.

In the fall and winter months, when the rest of the country “falls back” into Standard Time, AZ is the same time as Colorado (Mountain Standard Time), 2 hours earlier than Eastern Standard Time.

Exceptions: the Navajo Nation, in northeastern AZ, DOES observe Daylight Savings Time. The Hopi Nation, whose borders are within the Navajo Nation, observes the same time as the rest of AZ (no Daylight Savings Time). So if you are traveling in northern Arizona in the summer time, you can expect to have to change your watch a lot. Or you can just throw it away and step out of linear time for awhile.

Here is a link for a good date and time converter:

How do I get to Sedona + the Verde Valley and where can I stay?

If you are flying, the closest airport is Phoenix. The Sedona-Phoenix Shuttle provides shuttle service from the Phoenix Airport to the Verde Valley. Many people choose to rent a car at the airport, as we are a small community without a lot of public transportation options. If you want to explore wilderness areas while you are here, a high-clearance vehicle is a good option.

Cottonwood has a variety of accommodation options to fit every budget. Flying Eagle Bed and Breakfast/Retreat Center, The Pines Motel, and Little Daisy Inn are some choices that students have used in the past. There is also camping nearby at lovely Dead Horse Ranch State Park, and several other hotels/motels within a short distance.

If you are coming from out of the area, you may also be interested in checking out lodging in the historic mountain town/artists’ community of Jerome, about a 20-minute drive from Cottonwood, or the famous red rock area of Sedona, about a 30-minute drive. For Sedona lodging options, see


Can I bring my animal companion to the Sedona retreats?

Our retreats are held at a private ranch, with the resident animals as our teachers. Please do not bring your animal friends to the  retreats. We can recommend local boarding/day care facilities for your animal friend if needed. Thank you for your understanding of this policy.

Contact Nancy Windheart

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